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Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline* | +49 3984 3659-800 Monday, Tuesday und Thursday von 08:00 am bis 06:00 pm und Wednesday und Frisay von 08:00 am bis 04:00 pm |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
Our address and bank details
| Address: | Sparkasse Uckermark Georg-Dreke-Ring 62 17291 Prenzlau |
| E-mail : | s-online@spk-uckermark.de |
| Fax*: | 03984 3659-77 |
| Postal address: | Sparkasse Uckermark Postfach 12 33 17282 Prenzlau |
| Sort code: | 17056060 |
| BIC: | WELADED1UMP |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
| Address: | Sparkasse Uckermark Georg-Dreke-Ring 62 17291 Prenzlau |
|---|---|
| Postal address: | Sparkasse Uckermark 17282 Prenzlau |
| Telephone: | 03984 3659-800 |
| Fax: | 03984 3659-77 |
| Online banking hotline: | 03984 3659-800 |
| E-mail: | s-online@spk-uckermark.de |
| Sort code: | 17056060 |
| BIC: | WELADED1UMP |
You can also find us on social media
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